Is Your Website Hurting Your Business? How to Run a Website Audit and Evaluate Your Web Partner

At The K Team, we’re working with several clients who are reassessing not only their websites — but also the web partners they’ve trusted to maintain and optimize them.

And it’s long overdue.

Hidden Gaps That Hurt Your Business

Many companies pay a flat monthly fee to an agency or web developer for ongoing SEO services or “website optimization.” But when we run a Click Rate Optimization (CRO) audit or full website performance audit, we often find major blind spots:

  • Service pages that are live but completely unlinked — making them invisible to users and search engines

  • Calls to action (CTAs) that are vague, buried, or not converting

  • Missing metadata or alt tags, broken links, and poor SEO structure

  • Outdated layouts that frustrate mobile users

  • No connection between Google Analytics and conversion tracking

The truth is: what you think is being done isn’t always what’s actually happening.

You Need to Know How You Stack Up

You can say “I’m not worried about my competitors” — but if they’re ranking higher, converting faster, or getting found more often, they’re quietly taking the leads that should be coming to you.

Ask yourself:

  • Is your messaging clearer or more compelling than theirs?

  • Is your site faster and easier to use on mobile?

  • Are you ranking on Google for the right keywords?

  • Do you know what your conversion rate is?

If you don’t have answers, it’s time to run a competitor comparison audit and find out.

Web Strategy Isn’t Set-It-and-Forget-It

Even if your website looked great two years ago, technology and web strategy evolve quickly. Today’s users expect speed, clarity, and ease — especially on mobile devices.

Here are a few things to evaluate every 6–12 months:

  •  Is your navigation helping visitors find what they need?

  • Are your CTAs visible, compelling, and consistent?

  • Is your site mobile-friendly — even after recent updates?

  • Are you tracking user activity with Google Analytics or heatmaps?

  • Is your site content optimized for search engines and conversions?

Evaluating Your Web Partner: Questions to Ask

We recently audited a healthcare business website and found three live service pages with no navigation links. Their web partner hadn’t noticed. This happens more frequently than you’d want to know. If you're paying for ongoing web support, it’s smart to evaluate your partner just like you would any other vendor or service provider.

Ask your web partner:

  1. What optimizations were made in the past 3–6 months?

  2. Is conversion tracking set up? (Google Analytics, heatmaps, etc.)

  3. Are SEO basics in place (page titles, H1s, meta descriptions, alt tags)?

  4. Are competitor benchmarks or search trends being monitored?

  5. How are you proactively improving site performance?

If you get vague answers or see little movement in leads or engagement, it might be time to look elsewhere.

Don’t Let a Stale Website Stall Your Growth

Your website is your digital storefront — and in many cases, it’s your best lead generator. Don’t assume it’s doing its job just because it looks good.

You deserve a website that:

  • Drives results

  • Outperforms your competition

  • Reflects your current services and strengths

  • Grows with your business

How The K Team Can Help

At The K Team, we optimize your website to grow your business. Through in-depth audits, conversion-focused upgrades, and accountability check-ins with your vendors, we help you make sure your online presence is actually working.

Because you deserve more than just a website. You deserve results.

Ready for a Fresh Perspective?: Let’s Audit Your Site

Curious how your website stacks up against your competitors? Or wondering if your SEO and web partner are still earning their keep?

👉 Schedule a Website & CRO Audit with The K Team — and get clear, actionable answers that drive real improvement.